Dear Hiring Manager,

I am writing to express my interest in the Call Center Agent position at Mexx, Inc. in Kuala Lumpur, Malaysia, as advertised on Indeed.com. Based on the requirements outlined in the job posting, I am confident in my ability to excel in this role.

With over three years of experience as a Call Center Agent at Coinme, Inc. and REDX, Inc., I have honed my skills in providing exceptional customer service, managing client data, implementing new procedures, and handling administrative tasks. I possess strong critical thinking abilities and thrive in team environments.

As a native Malay speaker proficient in English and Spanish, I am well-versed in various industry software programs and hold a Customer Service Certification from the New Skills Academy. With a professional attitude, strong work ethic, and excellent multitasking and communication skills, I am eager to contribute to a company that values growth and flexibility.

I have attached my resume for your review. Thank you for considering my application. I look forward to the opportunity to discuss how my background, skills, and enthusiasm align with the needs of Mexx, Inc.

Sincerely,
Catarina Japon