Technical Support Engineer Cover Letter Example

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Technical Support Engineer Cover Letter Example (Full Text Version)

Zhen Liang

555-555-5555
hello@kickresume.com
SIBY Technologies, Inc.
Moscow, Russia
17/04/2020
Application for the position of Technical Support Engineer

Dear Hiring Manager,

I am writing to express my interest in the Technical Support Engineer position at SIBY Technologies, Inc. I am confident that my qualifications and experience make me a strong candidate for this role.

As a Certified Google IT Support Specialist, I have a keen attention to detail and the ability to communicate effectively in both independent and team settings. With over 4 years of experience as a Technical Support Engineer at Super Micro Computer, Inc., I have honed my skills in providing technical support and customer service, analyzing client issues, and maintaining PC hardware and software. I am proficient in installing operating systems, configuring servers, and continuously improving customer service processes. I am also adept at using software programs like Freshdesk, Zendesk, and JIRA Service Desk.

I hold a bachelor's degree in Computer Science & Information Systems from the University of Groningen, where I received the Dean's Award for outstanding academic performance and involvement in extracurricular activities. I am a native Chinese speaker with fluency in English, and basic knowledge of German and Spanish.

I would welcome the opportunity to discuss how my background, skills, and certifications align with the needs of your team. Please feel free to contact me at 555-555-5555 or via email at hello@kickresume.com to schedule an interview. Thank you for considering my application. I look forward to the possibility of contributing to your organization.

Sincerely,

Zhen Liang

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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