Dear Hiring Manager,

I am writing to express my interest in the Technical Support Engineer position at SIBY Technologies, Inc. I am confident that my qualifications and experience make me a strong candidate for this role.

As a Certified Google IT Support Specialist, I have a keen attention to detail and the ability to communicate effectively in both independent and team settings. With over 4 years of experience as a Technical Support Engineer at Super Micro Computer, Inc., I have honed my skills in providing technical support and customer service, analyzing client issues, and maintaining PC hardware and software. I am proficient in installing operating systems, configuring servers, and continuously improving customer service processes. I am also adept at using software programs like Freshdesk, Zendesk, and JIRA Service Desk.

I hold a bachelor's degree in Computer Science & Information Systems from the University of Groningen, where I received the Dean's Award for outstanding academic performance and involvement in extracurricular activities. I am a native Chinese speaker with fluency in English, and basic knowledge of German and Spanish.

I would welcome the opportunity to discuss how my background, skills, and certifications align with the needs of your team. Please feel free to contact me at 555-555-5555 or via email at hello@kickresume.com to schedule an interview. Thank you for considering my application. I look forward to the possibility of contributing to your organization.

Sincerely,

Zhen Liang