Credit Counselor Resume Example

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Credit Counselor Resume Example (Full Text Version)

Chik Daud

Address: 41 Mandible Street, 4825, Sydney, Australia
Email address: chiddaud@gmail.com
Phone number: (07) 4536 4673
Web: www.chiddaud.com

Profile

Accomplished and motivated Certified Credit Counselor with a proven track record of creating tailored finance, budget, and debt management strategies. Proficient in delivering personalized counseling sessions, conducting thorough financial evaluations, and collaborating effectively within team settings. Demonstrates a strong work ethic, exceptional time management abilities, and excellent communication skills. Amassed over 2 years of experience in the field, consistently achieving outstanding results for clients.

Work experience

06/2016 - 05/2019, Credit Counselor, DebtWave Credit Counseling, Inc., Sydney, Australia
  • Delivered professional one-to-one counseling to clients, educating them on finance, budget, and debt management.
  • Conducted detailed individual assessments, crafted financial profiles, and meticulously maintained clients' financial activity records and files.
  • Conducted extensive research, negotiated with creditors, and developed tailored debt management plans and strategies.
  • Communicated effectively with banks and other financial institutions, staying abreast of current trends, laws, and regulations.
  • Enhanced client satisfaction from 75% to 97% and expanded client base by 45% over a 3-year period.

Education

09/2012 - 05/2016, Economics & Finance, Macquarie University, Sydney, Australia
  • Achieved a GPA of 3.98, ranking in the top 10% of the program.
  • Participated in FinTech Society, Triathlon Club, and Swimming Club.
09/2010 - 05/2012, IB Diploma Program, Garden International School, Kuala Lumpur, Malaysia
  • Achieved Distinction in the IB Diploma Program with Grade 1 (equivalent to an A/excellent) in all 6 subjects.
  • Participated in extracurricular activities including Basketball Club, Economics Society, and Fitness Club.

Skills

Languages
Malay
English
Spanish
Computer Skills
Microsoft Office
CreditSoft, Quicken
Mint, Mvelopes
Tiller, FutureAdvisor
Interpersonal Skills
Analytical Skills
Accuracy
Critical Thinking
Detail-oriented
Multitasking
Teamwork
Time Management

Volunteering

09/2014 - 05/2015, Vice President, Macquarie University FinTech Society, Sydney, Australia

Certificates

05/2016, Certified Credit Counselor, National Association of Certified Credit Counselors

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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