Dear Hiring Manager,

I am writing to express my interest in the IT Support Specialist position at your company, as seen on the professional networking platform LinkedIn.com. With a strong background and qualifications in the field, I believe I am well-suited for this role and view it as an excellent opportunity to further enhance my expertise and industry knowledge.

With over three years of customer support experience, I have a proven track record of efficiently resolving technical issues and delivering exceptional service to end-users. I have excelled in software/hardware maintenance, wireless access point configuration, and data backup tasks in my previous roles. Customer satisfaction has always been my top priority, leading me to receive the Customer Service Award twice for my outstanding performance.

In addition to my professional experience, I hold a degree in Computer Science from the Swiss Federal Institute of Technology in Zurich and am a certified Google IT Support Professional. These qualifications have equipped me with in-depth knowledge of various software programs and operating systems, including Microsoft Office, Windows/iOS/Linux, Freshdesk, LiveAgent, and Salesforce Essentials.

My achievements demonstrate my strong communication skills, time management abilities, and problem-solving capabilities, all essential for successfully fulfilling the responsibilities of the IT Support Specialist role. I am confident in my ability to contribute positively to your team and am eager to further discuss how my skills align with your company's needs.

Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.

Sincerely,

Sam Dahlgren