Hotel Front Door Greeter Resume Sample

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Written by Tomáš Ondrejka

Co-Founder and CMO

Feb. 29, 2024

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Hotel Front Door Greeter Resume Sample (Full Text Version)

Ambrose Everest

Nationality: American

Email address: hello@kickresume.com

Phone number: 999-999-999

Profile

Experienced hotel front door greeter with fluency in English and Spanish. Proficient in Microsoft Word, Opera, CRM, POS software, and PowerPoint. Seeking a hotel front door greeter position to utilize my language skills and technical expertise in providing exceptional guest service.

Education

09/2013 - 06/2016, Bachelor of Science in Tourism Management, Harvard University, Cambridge, United States

GPA 4.0 (Top 1% of the Program)
The 2015 Academic Excellence Award winner

Work Experience

06/2020 - present, Hotel front door greeter, The Beverly Hills Hotel, California, United States

Welcomed and greeted guests upon arrival, providing exceptional customer service and ensuring a positive first impression of the hotel.
Assisted guests with luggage, guiding them through the check-in process, and answering any inquiries or providing recommendations for local attractions and amenities.
Managed a high volume of incoming and outgoing guest traffic, efficiently organizing transportation services, such as taxis or shuttle buses, to ensure smooth arrivals and departures.
Monitored and maintained the cleanliness and appearance of the hotel entrance area, promptly reporting any maintenance or safety issues to the relevant departments for immediate resolution.

07/2016 - 05/2020, Hotel front door greeter, The Ritz-Carlton, New York, United States

Greeted and welcomed guests with a warm and friendly demeanor, ensuring a positive first impression and exceptional customer service.
Assisted guests with luggage handling, providing efficient and courteous assistance while maintaining a professional appearance.
Collaborated with hotel staff to ensure seamless guest experiences, coordinating transportation arrangements and providing knowledgeable recommendations for local attractions and dining options.

Skills

Languages

English

Spanish

Computer Skills

Microsoft Word

Opera

CRM

POS software

PowerPoint

Strengths

Friendly

Customer-oriented

Professional

Punctual

Reliable

Organized

Hobbies

Exploring distant lands

Getting lost in a good book

Every kind of sport

Position Overview:

A Hotel Front Door Greeter is a courteous and welcoming professional who creates a positive first impression for hotel guests. They warmly greet arriving and departing guests, assisting with luggage, providing information about the hotel's amenities and services, and offering assistance as needed. Front Door Greeters may also coordinate with valet services and maintain an organized lobby area. Their friendly demeanor and excellent customer service skills contribute to a pleasant and memorable guest experience, setting the tone for their stay.

Tomáš Ondrejka

Co-Founder and CMO

Tomas is the CMO and co-founder of Kickresume, the company that has already helped nearly 4,000,000 job seekers land their dream jobs. Although these days his role revolves mostly around Kickresume's marketing strategy, he still likes to share his extensive knowledge of resumes and personal branding with job seekers around the world. Also, due to the nature of his work, he consumes an unhealthy resume-related content on daily basis.

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