Free Customer Support CV Example

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Free Customer Support CV Example (Full Text Version)

Simona Petrova

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Highly skilled and accomplished Customer Support Coordinator with a proven track record of delivering outstanding results. Possessing exceptional leadership abilities and a Bachelor's degree in Business Administration from Washington State University. Recognized as Employee of the Year, demonstrating a proactive mindset and adeptness at excelling in fast-paced, collaborative team settings with strict deadlines.

Work experience

06/2015 - 06/2020, Customer Support Coordinator, LAWW Group, Inc., Pullman, WA, United States

Oversaw and directed the Customer Support team to consistently meet company's high standards.
Recruited and trained new staff members, leading initiatives to enhance customer satisfaction levels from 85% to 97% in 2019.
Generated monthly reports, managed databases, and facilitated weekly team meetings.
Fostered collaboration with cross-functional teams and executed additional tasks as needed.
Recognized twice as Employee of the Month and once as Employee of the Year for exceptional achievements.

Education

09/2011 - 05/2015, Business Administration, Washington State University, Pullman, WA, United States

Achieved a GPA of 3.98, ranking in the top 2% of the program
Participated in Golf Club, Marketing Society, and TEDx Club as extracurricular activities

09/2007 - 05/2011, Gymnasium, High School 81 Victor Hugo, Sofia, Bulgaria

Achieved the 2010 Principal's Award for exemplary representation of the school at numerous national business competitions.
Participated in Extracurricular Activities such as Aerobics Club, Business Club, and Film Society.

Skills

Languages

Bulgarian

English

Spanish

Software Skills

MS Office

HubSpot Service Hub

TeamSupport

SysAid

LiveAgent

Strengths

Ability to prioritize

Adaptable

Communication

Decision making

Efficiency

Management

Organization

Persistence

Volunteering

09/2013 - 05/2014, Vice President, Washington State University Marketing Society, Pullman, WA, United States

Certificates

05/2020, Certified Leadership & Organization Expert, International Society of Business Leaders

02/2015, Driving License, Driving School

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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