Assistant Service Manager Resume Example

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Assistant Service Manager Resume Example (Full Text Version)

Karin Yamashiro

Email address: hello@kickresume.com

Phone number: 555-555-5555

Profile

Results-oriented Assistant Service Manager with over 3 years of experience excelling in managing service operations, maximizing customer satisfaction, and analyzing service sales. Skilled communicator with a professional demeanor, strong analytical abilities, and a proven track record of thriving in team environments.

Work experience

06/2016 - 06/2019, Assistant Service Manager, ProQuest, LLC, Ann Arbor, MI, United States

Provided valuable support to multiple Service Managers and executed various service operations.
Communicated effectively with clients, generated detailed daily/weekly service reports, and focused on enhancing daily business operations.
Ensured exceptional customer satisfaction and established and implemented improved daily service processes.
Monitored and analyzed service sales, assisted in payroll management, and carried out additional tasks as directed by managers.
Recognized as Employee of the Month for boosting the efficiency of multiple daily business operations by 25% in one year.

Education

09/2012 - 05/2016, Business Administration with Economics, Louisiana State University, Baton Rouge, LA, United States

Achieved a GPA of 3.98, ranking in the top 10% of the program
Received the Academic Excellence Award in 2015
Active member of Economics Society, Film Society, and Psychology Society.

09/2008 - 05/2012, Gymnasium, Tokyo Metropolitan Kokusai High School, Tokyo, Japan

Achieved Distinction upon graduation with Grade 1 (equivalent to A/excellent) in all 4 subjects
Recognized as the recipient of the 2012 Best Graduate Award
Participated in extracurricular activities including Business Club, Karate Club, and Taekwondo Club.

Skills

Languages

Japanese

English

French

Computer Skills

Microsoft Office

QuickBooks Enterprise

Wrike, mHelpDesk

GeoOp, ServiceTitan

Interpersonal Skills

Ability to Work under Pressure

Analytical Skills

Communication Skills

Good Team Player

Multitasking

Time Management

Volunteering

09/2014 - 05/2015, Vice President, Louisiana State University Film Society, Baton Rouge, LA, United States

Certificates

03/2019, Certified Service Manager, Service Management Institute

04/2015, Driving Licence

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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