Front Desk Assistant Resume Example

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Front Desk Assistant Resume Example (Full Text Version)

Hanka Novackova

Email address: hello@kickresume.com
Phone number: 555-555-5555

Profile

Highly skilled and results-driven Front Desk Assistant with a strong customer focus. Proven track record of efficiently managing administrative tasks, optimizing office operations, and assisting Office Managers. Adept at communication, with a Business Administration degree from a prestigious university. Demonstrates exceptional composure in high-pressure environments and excels in time management.

Work experience

06/2017 - 06/2019, Front Desk Assistant, Learfield, Inc., Bristol, United Kingdom
  • Executed various clerical duties, delivered exceptional customer service, and upheld a pristine work environment.
  • Managed phone calls, emails, and welcomed visiting business partners while offering valuable support to Office Managers as needed.
  • Oversaw confidential documents, crafted office schedules, coordinated travel plans, and monitored office supplies.
  • Enhanced office processes and procedures to boost efficiency and minimize expenses - achieved a 15% cost reduction in two years.
  • Acknowledged by executives for consistently delivering outstanding performance.

Education

09/2013 - 05/2017, Business Administration, University of Bristol, Bristol, United Kingdom
  • Achieved First Class Honours, ranking in the top 10% of the Programme
  • Awarded the 2016 Academic Excellence Award
  • Actively participated in Clubs and Societies including Business Club, Entrepreneurship Society, and TEDx Club.
09/2009 - 05/2013, High School, Lauder School of Prague, Prague, Czech Republic
  • Achieved graduation with Distinction, earning Grade 1 (equivalent to an A/excellent) in all four subjects
  • Recognized as the 2013 Best Graduate Award winner
  • Participated in extracurricular activities including Debate Club, Economics Society, and Swimming Club.

Skills

Languages
Czech
English
Slovak
German
Computer Skills
Microsoft Office
Salesforce, Wufoo
Dropbox, Zoho CRM
Twilio, Slack
Interpersonal Skills
Ability to Work under Pressure
Communication Skills
Critical Thinking
Detail-oriented
Leadership Skills
Teamwork
Time Management

Volunteering

09/2011 - 05/2013, Class President, Lauder School of Prague, Prague, Czech Republic

Certificates

11/2018, Certified Business Office Manager, MSIcertified

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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