Hotel Front Desk Clerk Resume Sample

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

May 6, 2024

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Hotel Front Desk Clerk Resume Sample (Full Text Version)

Jaasim Iman

Address: Gjettumveien 233, 1346, Alesund, Norway

Email address: jaasimiman@gmail.com

Phone number: 475 32 854

Profile

Energetic and customer-focused Hotel Front Desk Clerk with a proven track record of efficiently managing hotel operations, including booking management, guest services, issue resolution, and reporting. Known for maintaining a professional demeanor, strong communication and leadership abilities, and adeptness at collaborating in team settings. Actively seeking a challenging Hotel Front Desk Clerk position to leverage skills and expertise.

Work experience

07/2017 - 05/2019, Hotel Front Desk Clerk, Hotel Brosundet, Alesund, Norway

Implemented a range of hotel management tasks to uphold the establishment's high standards and ensure full compliance with policies and procedures.
Managed bookings, welcomed customers, organized guest records, processed payments.
Addressed guest inquiries, resolved issues, handled phone calls, and responded to emails.
Prepared weekly reports, actively engaged in team meetings with management, and facilitated reservations.
Successfully boosted guest satisfaction levels from 87% to 97% over a span of 2 years.

Education

09/2013 - 05/2017, Gymnasium, Zalman Shazar Junior High School, Kefar Sava, Israel

Participated in Football Club, Fitness Club, and Tennis Club activities.
Engaged in team-building exercises and competitions within the Football Club.
Demonstrated dedication to physical fitness and health through involvement in Fitness Club.
Showcased tennis skills and sportsmanship as an active member of the Tennis Club.

Skills

Languages

Hebrew

Arabic

English

Norwegian

Computer Skills

Microsoft Office

Cloudbeds, Frontdesk Anywhere

Maestro PMS, MSI CloudPM

RDPWin

Interpersonal Skills

Ability to Work under Pressure

Communication Skills

Leadership Skills

Problem-solving

Teamwork

Time Management

Volunteering

09/2018 - 11/2018, Street Fundraiser, Norwegian Refugee Council, Alesund, Norway

Certificates

02/2018, Driving Licence, Driving School

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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