Administrative Assistant Resume Example

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Administrative Assistant Resume Example (Full Text Version)

Lily Vader Ms.

Address: Monteneme 223, Guadalupe

Nationality: CostaRican

Date of birth: 1974-08-18

Email address: hello@kickresume.com

Phone number: 99 99 99 99

Web: www.kickresume.com/cv/lily

Profile

Proactive and results-driven professional with a track record of delivering exceptional outcomes in a fast-paced environment. Skilled in customer service, advertising, and sales, with a strong ability to engage and collaborate with team members. Known for quick learning and independent problem-solving skills, coupled with a creative and proactive approach to tasks. A committed and enthusiastic individual dedicated to achieving success.

Work experience

10/2014 - present, Community & Social Media Marketing Manager, El Velo Photography & Video, San Jose, Costa Rica

Managed online community and executed social media marketing strategies
Created, managed, and expanded company's online presence on Twitter, Facebook, Instagram, and Pinterest
Uploaded content to company website using Wix platform
Provided customer support and addressed inquiries through phone, email, Facebook, and Twitter for leads generated from social media.

02/2015 - 07/2015, Inbound Agent, Terranova Diseño de Viajes, San Jose, Costa Rica

Designed, planned, coordinated, and executed trips for inbound and corporate services.

10/2013 - 06/2014, Community Manager, SERMATEC S.A (Grupo Columbia), Zapote

Managed and edited content for Radio 2 Facebook page and Columbia Estéreo, as well as served as the editor for 95.5 Jazz
Achieved significant results by more than doubling the number of likes by users in just 4 months, utilizing organic methods
Elevated the presence of radio stations' Facebook pages, particularly Radio Dos, through a combination of creativity, music knowledge, hard work, and radio booth skills
Utilized Photoshop basics and graphic design skills to enhance content and engage audiences

05/2011 - 05/2012, Travel Planner (Sales), Costa Rica Online Travel, San Jose

Strategized, marketed, coordinated, and sold itinerary tour packages and promotional travel incentives for the company.
Initiated communication with clients to ascertain preferred destinations, transportation methods, travel dates, budget constraints, and lodging preferences.
Provided detailed cost estimates for travel expenses and accommodations, as well as quoted prices for package tours.

08/2009 - 03/2011, Administrative Assistant, Inversiones Indiana, Guanacaste

Provided administrative and office support for the general manager
Prepared reports and supervised support staff
Managed customer relations

11/2007 - 07/2008, Travel Planner (Sales), Costa Rica Expeditions, San Jose

Provided legendary service and created unforgettable memories as a Sales Executive
Arranged and sold itinerary tour packages and promotional travel incentives
Collected payments for transportation and accommodation from customers
Determined destination, mode of transportation, travel dates, finances, and accommodation required
Booked transportation and hotel reservations over the internet or by telephone.

03/2005 - 10/2007, Travel Planner (Sales), Costa Rica Online Travel, San Jose

Strategized, marketed, and facilitated itinerary tour packages and promotional travel incentives for clients
Consulted with customers to assess travel preferences, including destinations, transportation methods, dates, budgets, and accommodation needs
Calculated travel and accommodation expenses, providing accurate cost estimates or quotations for package tours

06/2003 - 07/2004, Customer Service Rep, Western Union, San Jose

Provided exceptional customer service and facilitated money transfers via phone.
Demonstrated proficiency in delivering efficient and accurate financial transactions.
Ensured client satisfaction through effective communication and problem-solving skills.

06/1996 - 11/2002, Radio Presenter, Power 95- Radio Uno- Radioactiva- Radio Dos, San Jose

Hosted radio shows and announced programs with engaging charisma and professionalism.
Utilized strong communication skills to connect with audience and deliver entertaining and informative content.

Education

01/1970 - 05/2015, Advertising, Universidad Latina

05/2015 - 05/2015, Graphic Design, Universidad Vertas

05/2015 - 05/2015, Gastronomy, Arcam

05/2015 - 05/2015, English through Oxford University Program, UNED

05/2015 - 05/2015, Photoshop Basics, UNED

05/2015 - 05/2015, Social Media, Hoot Suite University

05/2015 - 05/2015, Introduction to Online Marketing, Meridian Impact

Skills

Computer Skills

Windows 8

Windows XP

iOS, Yosemite

Tour Plan

Microsoft Excel

Microsoft Word

Adobe Illustrator

Adobe Photoshop

Ubuntu

Internet browsers

Outlook

Rezdy

Skill

Hootsuite

Wix

Professional Skills

Availability

Adapting to new environments

Team player

Problem solver

Accessible

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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