BBVA Compass Banker Resume Sample

Hired by: BBVA Compass

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BBVA Compass Banker Resume Sample (Full Text Version)

Saul Vega Candia

Address: Main Road 99999, 99999, Arlington, USA
Date of birth: 1997-02-15
Email address: hello@kickresume.com
Phone number: 999-999-9999

Profile

General Manager with 2+ years of experience. Proven ability to manage a team of 30+ members. Top Performer with a drive to deliver an excellent guest experience for every one of my customers. Responsible, goal oriented and with high standards to achieve best business results.

Work experience

03/2016 - present, General Manager, Chipotle Mexican Grill, Fort Worth, USA

Selecting Outstanding Crew & Managers

  • Interview and make the hiring decision on each new crew member.
  • Onboard and start a new hire’s training.
  • Recognize and develop managers who are willing and able to succeed.
  • Have been selected for regional hiring events.

Delivering Excellent Guest Experience

  • Set the example of what and excellent guest experience looks like.
  • Ensure the Feel and Flow is consistently executed throughout the week.
  • Work through my team to assure the guest feeling valued and appreciated.
  • Meet with all my managers on a weekly basis to create a plan to resolve any opportunities with the team.
  • It is my mission to not have 1 guest leave my store without all its need being met.

Achieving Annual Sales & Cash Flow Plan

  • Drive to different businesses to attract businesses and promoting all of my services.
  • Attain food and labor targets while controlling expenses.
  • Work with different suppliers and achieve new contracts.
  • Maintain all licenses to run a successful business.
  • Partner with different organizations to to help the community and increase sales.
  • Accurately read PnL statements to reduce expenses and maximize profits.
08/2015 - 03/2016, Service Manager, Chipotle Mexican Grill, Fort Worth, USA

Food Quality

  • Making sure great tasting, high quality food is served.
  • Resolving food quality issues.

Customer Interaction

  • Resolving customer incidents and working to ensure positive customer experiences.

Team Management

  • Managing crew breaks, shift changes, shift meetings, and schedules.
  • Assisting with Crew performance reviews and the resolution of performance issues.
  • Training and developing future Service Managers.

Office Administration

  • Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork.
  • Overseeing office equipment and making sure office supplies are ordered as necessary.
  • Ensuring the proper quantity of supplies are available as needed. .

Education

09/2015 - 06/2018, Arlinghton Heights High College Institution, Fort Worth, USA
08/2011 - 06/2015, Arlington Heights High School, Fort Worth, USA

Languages

English - 100%
Spanish - 100%
German - 50%

Certifications

06/2016, Food Manager Certification, ServSafe
09/2015, I-9 & E-verify Certification, USCIS

Hobbies

Traveling
Music
Photography
Workout
American football
Friends
Position Overview:

Banker

Also known as Retail Bankers, these professionals interact with their employer’s clients on a daily basis and assist them with services like setting up, checking and savings accounts, authorizing loans, and transferring finances. They also provide clients with insight and counsel on the bank’s products and other services, so that they find an appropriate solution tailored to their needs. Bankers should hold a degree in finance, business administration, or a related field so that they know how to explain the products offered to consumers by their firm. They should also have good multi-tasking and time-management skills, as well as excellent communications, sales, and negotiation ability.

Company Overview:
BBVA Compass

BBVA is a leading private financial services institution based in Spain, united in pursuing the mission of bringing opportunities across demographic and socio-economic spectra. They are currently going through a digital transformation that is already producing disruptive innovation with the potential to change the way we view banking. The bank has a very friendly work environment and staff, providing you with people to take your mind off of the many times stressful, intense nature of the banking world. The firm also compensates its workers well and provides them with well-structured benefit packages to reward them further.

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