Hilton Front Desk Resume Sample

Hired by: Hilton

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Hilton Front Desk Resume Sample (Full Text Version)

Alexis Gallagher

Address: Myrtle Street, 99999, Manchester, NH, United States

Nationality: Caucasian

Date of birth: 1993-01-11

Email address: hello#kickresume.com

Phone number: 999-999-9999

Profile

A highly motivated individual seeking a place within the customer service industry that provides an encouraging atmosphere with opportunity for advancement. Accurate and efficient in data entry as well as general operations.

Work experience

present, Professional Cleaner / Team Leader, Freedom Cleaners LLC, Manchester, United States

Responsible for training new cleaners
Paying close attention to detail
Time management

2015 - 2017, Desk Agent, Prime zenith Hospitality LLC, Manchester, United States

Greeted all guests in a courteous and professional manner.
Registered guests and issued key cards.
Assist with room booking, changing and cancellation of reservations.
Implemented high impact sales and marketing initiatives, resulting in increased occupancy and profitability.
Created resolution and reduced guest complaints by 30%.

2012 - 2015, Team Member / Trainer, D'Angelo's Grilled Sandwiches, Manchester, United states

Represented with a warm and welcoming attitude.
Maintain Front of counter to exceed time limits.
Ensure compliance with all food safety and sanitation guidelines.
Trained new employees quarterly.
Ensured point of sale and all cash handling procedures.
Maintained clean and comfortable environment for guests, both inside and out.
Monitor guest feedback and improved correction of guest dissatisfaction.
Developed highly empathetic guest relationships and earned reputation for exceeding sales goals by 27%.

Education

2008 - 2009, Manchester High School, Manchester, United States

2009 - 2010, Virtual Learning Academy, Exeter, United States

Skills

Creative

Photoshop

Paint-Shop Pro

Web Design

Photography

Other

Conflict Resolution

Customer Service

Background Checking

Transportation

Personal Vehicle

License - OPR

Strengths

Computer Skills

Editing software

IOS

Android

Reliable

Word Document

Excel

Mac OS

Always on time

Attention to detail

Volunteering

present, Sponsor and advocate, Austin17House, Brentwood, united states

The Taylor Rose Memorial Ride

Hobbies

Getting lost in a good book

Capturing moments

Every kind of sport

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